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The last 5 news items are shown below. To view older news, please visit the archive.
- 21st Dec 2007 A new benchmarking programme covering NHS back-office operations commences in January 2008. Several NHS Shared Services operators have committed to the programme which will cover F&A, HR, ICT, Facilities, etc.
- 21st Dec 2007 Atos Consulting's Score Research benchmarking service is undertaking a benchmarking project on behalf of the Department for Work and Pensions (DWP) covering their financial shared services operations. DWP are seeking operational comparison and insights for continuous improvement.
- 9th Aug 2007 13 sep 2007 - FREE, inter-active, web seminar. This important topic in the Best Practice series provides an opportunity to review how shared service operators are applying process mapping techniques to integrate with training, workflow and control indicators.
- 27th May 2007 Jun 21st 2007 - Building a customer-focused shared services team - Dan Foley - Marks and Spencer
- 19th Apr 2007 Our survey also finds that employee behaviour presents one of the biggest threats to business and yet the HR function in most companies is unaware of its risk management challenge.
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