Score Research provides tool and consultancy to enable benchmarking and performance management of support activities. As specialists in finance and accounting activities we have supported organisations through major change to outsourcing and shared services.

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Time and Task

If you have been looking for visibility of resource deployment, quantification and cost of non-core tasks and the ability to collect service costs by process/customer, then ask for a demonstration.

Using Time and Task for only a relatively short period will provide real and lasting value.  For example:

  • Core/Non core % of resource
  • Cost per unit comparison with external benchmarks
  • Identification of process improvement opportunities
  • Analysis of resource and costs by customer
  • Analysis of cost per customer and/or activity driver

Use Time and Task to develop your Pricing and Service Level Agreements; negotiation concerning extra/unique client services can be made in the knowledge that costs can be determined and controlled.  Staff can attach valuable additional information about activities that explain reasons for delays. 

Time and Task is available as a rented application on a per user per month basis, no resident software, other than a standard internet browser, is necessary.  Set up is quick and easy. Ask for a live demo!

While time and task can be deployed to cover any activities, we have built some generic templates covering Finance & Accounting activities.  Using templated tasks enables further benchmarking to be carried out against Score Research database.  Now clients can benchmark with certainty of comparison at the task and/or process level and realise significant performance measurement opportunities at the same time.
click here for pdf overview

 
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